Frequently Asked Questions

Q: How is Klick different from other dating apps?
A: Klick lets users express their personalities, instead of just profile photos. Post updates to let others can get to know you better, and help connect with other like-minded singles. Every post gets saved to your profile, so you become ever more interesting to other users!

Q: What can I post in Klick?
A: Post anything that tells others about yourself and what you love. You can hashtag your post so other like-minded singles can connect with you more easily. Avoid posting anything offensive, illegal, libellous, political or religious.

Q: Are there private chats in Klick?
A: Yes. If the other party accepts your private chat requests, you can start a private chat.

Q: Do I get to swipe profile photos in Klick?
A: Yes.

Q: Is Klick really free to use?
A: Yes! You can view profiles, browse and comment on posts, and chat with matched users – all for free! 

Q: Is Klick available on iOS and Android?
A: Yes, Klick is available for both operating systems.

Q: What is the minimum age requirement?
A: You have to be at least of 18 years of age to use Klick. We do not want or encourage underaged users on Klick.

Q: Do I need a Facebook account to sign up?
A: No. The Facebook login method merely provides convenience for users, but you can choose to sign up with an email and password instead. 

Q: What happens when I choose to login with a Facebook account?
A: It is more convenient as there is no need for any password. We will not be able to post any updates on your Facebook wall, and other users will not be able to see your Facebook page. 

Q: How does Klick protect me from potential harassment?
A: Private chats only start when both parties agree to it. you can block any user from contacting you at any time, so they may not private message you further. You can also report any user for harassment within the app. Keep all communications on Klick and do not give your personal contact to another user.

Privacy Policy

This privacy policy governs your use of the software application Klick (“Application”) for mobile devices that was created by Klick Network Pte. Ltd. The Application is a mobile device based app for the provision of a dating platform.

What information does the Application obtain and how is it used?
The Application collects personal data provided by the user, for the purpose of building a meaningful profile for other users to gain an understanding of the user’s demographic and personality. Data such as age, height, interests, preferences and photos are displayed in your profile as a user.

User Provided Information
The Application obtains the information you provide when you download, register and/or use the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application and; (e) information you enter into our system when using the Application, such as contact information, project management information, and creating posts and messages.

We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.

Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

Does the Application collect precise real time location information of the device?
When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.

If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

Do third parties see and/or have access to information obtained by the Application?
Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:
  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • if Klick Network Pte. Ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
  • to advertisers and third party advertising networks and analytics companies as described in the section below

Automatic Data Collection and Advertising
We may work with analytics companies to help us understand how the Application is being used, such as the frequency and duration of usage. We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Application which helps us keep the cost of the Application low. Advertisers and advertising networks use some of the information collected by the Application, including, but not limited to, the unique identification ID of your mobile device and your mobile telephone number. These third parties may also obtain anonymous information about other applications you’ve downloaded to your mobile device, the mobile websites you visit, your non-precise location information (e.g., your zip code), and other non- precise location information in order to help analyze and serve anonymous targeted advertising on the Application and elsewhere. We may also share information you have provided in order to enable our partners to append other available information about you for analysis or advertising related use.

If you’d like to opt-out from third party use of this type of information to help serve targeted advertising, please visit the section entitled “Opt-out” below.

What are my opt-out rights?
There are multiple opt-out options for users of this Application:

Opt-out of all information collection by uninstalling the Application: You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at

Opt-out from the use of information to serve targeted advertising by advertisers and/or third party network advertisers: you may at any time opt-out from further allowing us to have access to your location data by deactivating the location service function of the Application located in your account settings or in your mobile phone settings and/or within the mobile application.

Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at We will delete such information from our files within a reasonable time.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at